How Hawaii Dive Center collects, uses and protects your information — including your mobile number and text message consent.
Effective November 11, 2026 · Last updated November 11, 2026
This site and app are operated by Bluewater Assets & Capital Holdings LLC DBA Hawaii Dive Center ("Hawaii Dive Center", "we", "us"). We are a dive operator based in Honolulu, Hawaii. We are the data controller for the information described in this policy. You can reach us at info@hawaiidivecenter.com or (808) 855-3483.
We collect the information you give us when you create an account, book a trip, complete a waiver, message us or update your dive profile. That includes your name, email address, mobile number, date of birth, emergency contact details, certification level and number, medical questionnaire answers, and payment details processed by our payment provider. We also collect technical information automatically when you use the app, such as device type, browser, and the pages you visit.
We use your information to: • Process bookings and payments • Confirm and update your reservations, and send trip and safety information • Verify certification and medical eligibility before in-water activity • Send waiver and certification reminders • Keep you informed about schedule changes, standby availability and receipts • Answer your messages and support requests • Meet our legal, safety and insurance obligations • Improve our services and understand how the app is used We do not sell or rent your personal information.
Where we work with partner dive operators or affiliate referrers to deliver a trip you have booked, we share only the details needed to run that trip: name, email address, certification level, certification number, and emergency contact details. Mobile numbers and SMS consent are never included in that sharing. Partners and affiliates receive this information for trip delivery only. They may not use it for their own marketing, and they may not add anyone to a messaging program of their own.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared, sold, rented, or traded with any third parties or affiliates under any circumstances. We collect SMS consent only through an unchecked consent box (never pre-selected, and never bundled with accepting terms, signing a waiver, or completing checkout) or through a consent keyword you text to us. Consent is never a condition of purchase. For every consent we record the date, the time, and the source of that consent, together with the version of the consent wording you agreed to. We retain these consent records for at least four years and make them available to carriers and regulators on request. Reply STOP (or CANCEL, UNSUBSCRIBE, QUIT, END) to opt out at any time, and HELP or INFO for help. Message frequency varies. Message and data rates may apply.
We use service providers to operate the app — for example payment processing, email delivery, and the messaging platform that carries our text messages. They receive only what they need to perform that task, are bound to use it for that purpose alone, and are prohibited from using your mobile information for their own marketing. Text messaging originator opt-in data and consent are excluded from any sharing with third parties or affiliates, including our service providers, except for the messaging platform strictly to deliver messages to you.
Our website and app use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the app is used. You can control cookies through your browser settings, though disabling them may affect parts of the service.
We protect your information with industry-standard measures, including encrypted transmission, access controls and role-based permissions inside the app. No method of transmission or storage is completely secure. We keep your information for as long as you have an account or as long as we need it to meet safety, insurance, tax and legal obligations. Consent records are kept for at least four years as described above.
We do not knowingly collect information from children under 13 without parental consent. Divers under 18 require a parent or guardian to complete registration and sign all required forms on their behalf.
You can access and correct your information in your profile at any time. You can ask us to delete your information, or to stop contacting you, by writing to info@hawaiidivecenter.com — we respond within a reasonable timeframe. To stop text messages, reply STOP to any message or untick the SMS consent box in your profile.
If you create a dive profile with Hawaii Dive Center, your dive profile details (name, email, emergency contact, certification level and number, and certification card) are shared with Marine Manifest and its partner operators so your dive profile travels with you across operators in the network. When you register with another partner dive shop, your profile can be recognized and pre-filled to save you time. Profile matching is by exact email address only, no operator can browse the global database, and your information is never sold or shared for marketing. Mobile numbers and SMS opt-in data and consent are excluded from this network sharing. You may request removal of your profile from the network at any time by contacting us.
We may update this privacy policy from time to time. Changes are posted on this page with a new effective date. Where a change affects how we collect or use SMS consent, it applies only to consent given after that date. Questions may be directed to us directly:
See also our SMS Program Terms and Terms & Conditions.
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